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Why Computer Repair Is Best Left to Experts

experts-social

Why Computer Repair Is Best Left to Experts

Many of us have one solution to try when something goes wrong with our computers: turn it off and back on again. When that does not work, we panic: “How am I supposed to do anything?” People often turn to a friend or family member for help in the moment. But computer repair is better left to experts.

Calling tech support (if that is an option) can be time-consuming and frustrating. So, people turn to the nearest teenager or that cousin with all the latest technological gadgets. Think of it this way, though: Driving a car does not mean you can fix one. Having a lot of cars does not show the owner knows what to do when one of those vehicles breaks down.

Consider the investment you have made in your computer. Now, ask yourself: when was the last time I backed up? Please, say recently! If not, think about the value of the content you might lose if the computer is not handled with care.

When a computer expert sets out to investigate the problem, they do so with utmost caution. Before doing anything, they will know to make a clone of your hard drive. Then, in identifying and solving the problem, they know what is safe to try. They also know what actions to avoid.

The Price of Amateur Fixes 

Your family/friend tech support might turn to the internet for help. Sure, Google and YouTube will provide some answers, but context matters. Will your oh-so-helpful friend know which answers are relevant to your situation? Trying different things can be dangerous if the approach is not suited to the problem.

Ask any computer repair expert. They will have stories to tell about computers “fixed” by amateurs who made the problem worse. They may even have lost data along the way.

Just as you would not turn to the Web to diagnose cancer, do not trust just anyone with the health of your computer. Computer repair may look simply, but expert decision-making determines the best solution.

As with most jobs, computer experts draw upon specialised training and hands-on experience. They are also up on the latest threats, technologies, and solutions. This helps them to diagnose the problem more quickly. They can go in and fix the problem right away, because they have seen it before read about the problem. Or perhaps they have colleagues who have done something like this before, or they have researched the technology to identify different options. Can your Aunt Sue or friend Frank say the same thing?

Think also of your typical answer when someone asks you for help. You are human. You want to help, even if you do not actually know that much about the problem. So, when you ask a family member, they are likely to say, “sure.” Even when they should be saying, “I don’t know how to fix that.”

When friends admit the repair is beyond them, you have already wasted time letting them take a crack at it. Worse, they may break your computer or lose important files. You must go to the experts now for that new part or in the hope of retrieving the data. Meanwhile, you are not feeling so friendly towards the person who created the new problem, are you? They may also feel annoyed that you did not pay them for their services.

Do not jeopardize your relationships and avoid doing more damage to your computer. Bypass the friend/family tech support solution and turn to the professionals first.

Fixing a computer is not always simple. Get expert help to preserve as much data as you can and avoid expensive replacements if possible.

Have computer problems? We can help. We do computer repairs for a living! And our experts are friendly, too.

Call us at 01423 525277

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